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Reservations & Waitlist

Guest Flow

Run the host stand, reservations, waitlist, tables and guest history from one place.

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Today—
Service—
Expected Covers00 reservations
Seated Now00 active tables
Waiting0No active wait
Open Tables00 need reset

Floor Status

Live table flow for the selected date.

AvailableReservedSeatedReset

Next Reservations

Upcoming arrivals for this service.

Waitlist

0 parties waiting now.

Reservations00 expected covers
Pending / Confirmed0Upcoming bookings
Seated / Completed00 covers served
Cancellations / No-Shows00 no-shows
Today—
TimeGuestPartySection / TableSourceStatus
Waiting Now0Active parties
Average Quote0mCurrent waitlist
Notified0Ready message marked
Longest Wait0mCurrent live wait

Live Waitlist

Seat, notify, update or remove walk-in parties.

#GuestPartyWaitingQuotePreferenceActions

Tables & Sections

Build the live floor plan used by the host stand.

Dining Sections

Organize tables by room, patio, bar or service area.

Guest Directory

Reservation history, preferences and no-show context in one place.

Bookings · 30 Days00 covers
Average Wait—Seated waitlist parties
Cancellation Rate0%Last 30 days
No-Show Rate0%Last 30 days

Reservations vs Walk-Ins

Actual activity over the last seven days.

Last 7 days
ReservationsWalk-ins

Booking Sources

Where reservations originate.

0Bookings

Peak Reservation Times

Booking volume by seating hour.

Section Performance

Recent covers and observed turn times.

Booking Availability

Control when and how guests can reserve online.

Online bookingAccept reservation requests through the COSMIC booking page.
Auto-confirm online bookingsWhen off, website bookings arrive as Pending for staff approval.
Same-day reservationsAllow online bookings for today when availability remains.
Allow guest notesCollect celebrations, accessibility needs and seating requests.

Pacing & Turn Times

Protect service from overbooking.

Smart pacingStore pacing preference for future recommendation logic.

Policies

Set cancellation and no-show rules.

Track no-showsAdd no-show history to guest profiles.
COSMICAction complete.